(Junior) Accountant Customer Payments (m/f/d)

Where your expertise is needed

AUTODOC is the largest and fastest-growing auto parts ecommerce platform in Europe. Present across 27 countries with over 5,500 employees, AUTODOC generated revenue of over €1.5 billion in 2024, supplying more than 8.4 million active customers with its 6.6 million vehicle parts and accessories for car, truck, and motorcycle brands. Curious minds, adventurous experts and tech-savvy professionals - one team, one billion euros revenue. Catch the ride!

What we’re looking for

At AUTODOC, we are searching for a talented self-starter to join our accounting team as (Junior) Accountant in Customer Payments (m/f/d). In this role, you work on processing customer payments and refunds, as well as support with our automation and continuous improvement efforts. You will serve as a primary point of contact for investigating and resolving payment-related inquiries, ensuring a smooth and positive customer experience.

Job Responsibilities:

• Process refunds to customers using established procedures.

• Resolving requests from our customer service center regarding issues with customer payments/refunds.

• Communication with payment providers regarding missing payments/refunds via email.

• Participation in various projects, in particular with the aim of increasing standardization and automation of payment processes.

• Identifying unknown payments and manually allocating them to orders.

• Perform other ad-hoc assignments related to customer payments/refunds.​

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Job Qualifications:

• Bachelor’s or Master’s degree in accounting, finance or a related field.

• 1+ years of relevant work experience in accounting, finance or banking.

• Self-starter, with the ability to work both independently and as part of a team.

• Highly organized with excellent attention to detail.

• Analytical and problem-solving abilities.

• Confident in using accounting tools and able to quickly learn new software/system.

• Fluency in English is required.

• Fluency in Ukrainian or Russian is a highly desirable.

Perks at work

• Competitive salaries based on your professional experience
• Stable employment in a fast-growing international company
• A cafeteria benefits system that lets you choose from options such as life insurance, private medical care, a sports card, cinema tickets, and more
• Transportation services available for all warehouse employees
• Guaranteed 26 vacation days per calendar year, regardless of seniority
• An extra day off to celebrate your birthday
• Mental Wellbeing Program – free and confidential mental and physical health support services for you and your immediate family, covering a wide range of personal and work-related issues
• AUTODOC corporate discount (up to €1,080 per year) for purchasing car parts at special rates for personal use
• Opportunities for advancement, further training (over 650 courses on soft and hard skills available on our e-learning platform), and coaching
• Free English, German, and Polish language classes
• Referral program with attractive incentives
• Flexible working hours and hybrid work model