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across Europe
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Specialist Payment Operations

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Where your expertise is needed

AUTODOC is the largest and fastest growing auto parts ecommerce platform in Europe. Present across 27 countries with around 5,000 employees, AUTODOC generated revenue of over €1.3 billion in 2023, supplying more than 7.4 million active customers with its 5.8 million vehicle parts and accessories for car, truck, and motorcycle brands. Curious minds, adventurous experts and tech-savvy professionals - one team, one billion euros revenue. Catch the ride!

What we’re looking for

Responsibilities

  • Process transaction lists to identify or prevent any fraud activity.
  • Process automated reports from payment systems with notifications regarding possible fraud.
  • Make sure that orders, which were automatically suspected as fraud, according to the set parameters, are being processed on time.
  • Analyze and build a correct logical order for processing orders which have been blacklisted.
  • Autonomous identify and add all necessary components to the blacklisted accounts' database, that contains the obvious fraudsters.

Requirements

  • Fluency in Russian and English B1, German is a plus
  • Advanced user of PC and Google products
  • Understanding of payment systems algorithms, especially payment methods by card and PayPal
  • Result Oriented
  • Analytic mind
  • Multitasking and stress tolerance
  • Sociability
  • Ability to self-learn

Perks at work

  • Full time contract (40 hours a week)
  • 8 hours rotational shift, Monday-Sunday 8:00am - 24:00pm
  • 2 days a week days off
  • Stable employment in the fast-growing international company
  • International career in a multicultural environment with lots of opportunities to grow
  • Annual vacation of 28 calendar days and 1 additional day off on your birthday
  • Mental Wellbeing Program – the opportunity for free psychological counseling for you and your family members 24/7 hotline and online sessions
  • Opportunities for advancement, further trainings (over 650 courses on soft and hard skills on our e-learning platform) and coaching
  • Free English and German language classes
  • Flexible working hours and hybrid work
  • Referral Program with attractive incentives
  • Gym in the office and recreation room with games.

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.

AUTODOC does not accept unsolicited CVs from recruiters or employment agencies in response to the AUTODOC Careers page or an AUTODOC social media post. Any legal offering in this regard as well as any Terms and Conditions of recruiters or employment agencies are expressly rejected by AUTODOC. AUTODOC will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. AUTODOC explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency.

Job Info

Location Chisinau
Contract Full time
Job category Customer Care Group
Experience level Support
Department Customer Care