Operations Manager

Where your expertise is needed

AUTODOC is the largest and fastest-growing auto parts ecommerce platform in Europe. Present across 27 countries with over 5,500 employees, AUTODOC generated revenue of over €1.5 billion in 2024, supplying more than 8.4 million active customers with its 6.6 million vehicle parts and accessories for car, truck, and motorcycle brands. Curious minds, adventurous experts, and tech-savvy professionals - catch the ride! We are looking for an Operations Manager who will be responsible for all budgetary, people development, and operational objectives for Inbound or Outbound. Additional responsibilities include managing and leading a team of Area Managers, coaching and mentoring them to meet performance targets, fostering positive employee relations, and developing leadership bench strength within the network.

What we’re looking for

Key responsibilities:

• Ensure overall safety, quality, performance, and customer experience in either Inbound or Outbound operations.

• Lead the team and set clear expectations for Area Managers.

• Measure performance, provide feedback, and hold managers accountable.

• Drive quality initiatives, process improvements, and Lean projects to help the functional area and distribution center meet or exceed business goals.

• Source and nurture ideas from managers and integrate them into improvement plans.

• Share best practices across departments, shifts, and the network.

• Collaborate closely with HR, Finance, Facilities, Safety, IT, and Senior Operations Managers to secure resources and support for your initiatives and cross-functional projects.

• Manage end-to-end logistics operations, including budgeting, forecasting, recruitment, workforce planning, and financial analysis.

• Optimize costs and performance through effective supply chain integration.

Requirements:

• Bachelor’s degree or relevant experience.

• 7+ years of operations experience (supply chain, logistics, transportation, manufacturing, retail, etc.).

• Experience leading and managing a team of 10 or more people and developing them.

• Business-level English.

• Excellent communication skills.

• Experience in a similar logistical working environment.

Preferred qualifications:

• Strong operations experience in a fast-growing company or industry.

• 10+ years of operations experience (supply chain, logistics, transportation, manufacturing, retail, etc.).

• Previous experience leading a rapid expansion plan.

• Proven record of delivering multiple programs on time.

• Experience with Lean, Six Sigma, and Kaizen techniques.

• Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.

Perks at work

• Competitive salaries based on your professional experience

• Stable employment in a fast-growing international company

• A cafeteria benefits system that lets you choose from options such as life insurance, private medical care, a sports card, cinema tickets, and more

• Transportation services available for all warehouse employees

• Guaranteed 26 vacation days per calendar year, regardless of seniority

• An extra day off to celebrate your birthday

• Mental Wellbeing Program – free and confidential mental and physical health support services for you and your immediate family, covering a wide range of personal and work-related issues

• AUTODOC corporate discount (up to €1,080 per year) for purchasing car parts at special rates for personal use

• Opportunities for advancement, further training (over 650 courses on soft and hard skills available on our e-learning platform), and coaching

• Free English, German, and Polish language classes

• Referral program with attractive incentives

• Flexible working hours and hybrid work model